Contact Support

Email us

For general support, feature requests, or technical issues, email us at:

support@micro.so

We typically respond within 24 hours during business days.

Text our CEO

For urgent matters or if you prefer to speak directly with our team, you can reach our CEO, Brett, by phone:

1. Click the question mark (?) icon in the bottom left corner of the Micro interface
2. Select “Feedback” from the menu
3. You’ll find Brett’s phone number there

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Before Contacting Support

To help us assist you faster, please include:

• Description of the issue or question
• Steps to reproduce (if it’s a bug)
• Screenshots & video recording (if relevant) — we use a platform called Jam
• Your Micro account email (if applicable)

Note

For security reasons, please don’t share sensitive information like passwords or API keys in your support requests.

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We’re committed to providing excellent support and helping you get the most out of Micro!